Contact Center Corner: Web 2.0 Apps – Better Than Call Center Support?
I’m a marketing person by nature, but I do have a manifest geek gene that pops up from time to time, driving me to late night surfing of sites billed as news for nerds. I guess that accounts for me being among the 3 percent of woman (I’m guessing) who listen to podcasts like Leo Laporte and his […]
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